
Here's a bit of Hebrew slang you may not have heard before:
Shitat Matzliach (literally, "Succeed Method"). It's based upon an old joke, whereby a diner in a restaurant receives a bill with
Matzliach (succeed) as one of the items listed. The diner asks the waiter what this means, and the waiter answers, "Sometimes we succeed, sometimes we don't. In your case, we didn't."
(Yes, I know I'm a serial killer of jokes. It sounds a lot funnier in Hebrew, trust me).
Unfortunately, here in Israel,
Shitat Matzliach is rampant. One of the more annoying instances of this happening is when you find this really good deal online, pay the price and shipping costs, and then your package gets stuck in customs for God knows how long, and
then you still have to pay the
ransom taxes and fees the post office or shipping company decides to collect from you. You might as well not have bothered and just bought it locally...
While the rules are, indeed, the rules, and sometimes you can engage in your own bit of
Shitat Matzliach and not get caught even when you need to pay fees (I do NOT recommend you try this), sometimes the fees seem totally made-up and exaggerated. But they do it because they can.
And that's something you, the customer, need to consider before you order anything from abroad - what extra charges might be tacked on, and how - and if - you can deal with these.